Support

Help, FAQ, and how to reach us

We're here for account, subscription, and app questions. Most answers are below. If you're stuck, email us.

What is Mular?

Mular is a money app for Canadian hourly workers. It estimates take-home pay, shows safe-to-spend after essentials, runs Buy or no buy in hours of your life, and helps you turn waits into savings plans.

How do savings plans work?

After a Wait or skip, you can start a savings plan with a weekly target. Track deposits and coach messages on the Savings Plans screen under Spend.

What are store alerts?

Optional location nudges when you're near a mall or store, so you can open Buy or no buy with safe-to-spend before you tap pay. You can turn this off in Settings.

How do I restore my subscription?

Open Mular → Settings → Subscription → Restore purchases. Use the same Apple ID or Google account you subscribed with.

How do I cancel?

Subscriptions are managed by Apple or Google, not inside Mular. On iPhone: Settings → Apple ID → Subscriptions → Mular → Cancel. On Android: Google Play → Subscriptions → Mular → Cancel.

Can I change my name?

Your first name is set during onboarding and cannot be changed in Settings. Contact support if you signed up with the wrong name.

Is my bank connected?

No. Mular does not link to bank accounts. You enter wage, hours, and purchase details manually.

Are tax calculations exact?

Mular provides estimates based on your province and inputs. Actual deductions may differ. Mular is not tax advice. Consult a professional for filing decisions.

How do I delete my account?

In the app: Settings → Account → Delete account. This permanently removes your account and data. Cancel any active subscription separately in the App Store or Google Play. You can also email support@mular.app for help.

Still need help?

Email support@mular.app. We typically respond within 2 business days.

App Store listing URLs:
Privacy Policy URL: https://mular.app/privacy.html
Terms of Use URL: https://mular.app/terms.html
Support URL: https://mular.app/support.html
Marketing URL: https://mular.app/